Privacy Policy
Edition of 9 October 2026
This policy describes how TOTAL ENERGY RECOVERY LLC processes the data that visitors voluntarily submit through the website forms. The terms of consent to data processing are set out on the “Consent to Personal Data Processing” page.
What data we receive
In the website forms, a visitor provides their name, phone number, optionally an email address and the text of their enquiry, and selects the type of request, the service or the type of facility. When signing up for a course, the organisation and job title may also be provided. The date and time of submission, the page address and the referral source are stored together with the form. The IP address is used to protect the forms from automated submissions and is recorded in the server’s technical logs.
Purpose
The data are needed to respond to an enquiry, clarify the task, prepare a consultation, technical solution or commercial proposal, or enrol a person in a course. They are not used for advertising mailings without separate consent.
Consent
A form can only be submitted with the consent to personal data processing box ticked. Together with the request, we store the fact of consent, the date and time, and the edition of the consent text.
Who receives the data
Requests are delivered to company staff through services that process the data on our behalf and solely for this purpose:
- the hosting on which the website runs;
- the Bitrix24 CRM system, in which requests are recorded;
- the Telegram messenger, which receives notifications of requests;
- the email service through which requests are sent to the company’s mailbox.
Telegram and cloud Bitrix24 servers may be located outside the Republic of Uzbekistan. The organisation providing technical support for the website may also have access to the data. The data are not transferred to any other third parties, except in cases provided for by law. We do not sell personal data.
Storage and protection
On the website server, requests are stored for no longer than 180 days and are then deleted automatically. In the CRM and email, the data are stored for as long as they are needed to handle the enquiry, but no longer than the term of the consent, unless a longer period is required by contract or by law. The website runs over the secure HTTPS protocol, the file containing requests is accessible only to the website’s service account, and only the staff who handle requests have access to the CRM and email.
Cookies and analytics
The website may use the Yandex Metrica and Google Analytics web analytics services. Using cookies, they collect anonymised information about visits: pages viewed, referral source, device type. This information is needed to improve the website. Cookies can be disabled in your browser settings.
Visitor rights
You can obtain information about your data, demand that it be corrected or deleted, and withdraw your consent. How to do this is described on the “Consent to Personal Data Processing” page.
Contacting the company
Questions about the processing of personal data can be sent to info@total-energy.uz.